2024 Subaru Crosstrek Wilderness DRL/Grille lights and brackets

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WHAT TO EXPECT AFTER YOUR ORDER PLACEMENT:
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We will make sure to keep you posted about every step we take to complete your order and deliver it to you in timely manner.

The Order Status Change notification messages will be sent to your email address (provided at the check out) as follows:
- ORDER CONFIRMATION: Will be sent immediately after order is placed;
- IN PRODUCTION: Will be sent after your order is processed and scheduled for production. We will also provide the preliminary order completion date. No additional notification or written update on the Order status during Production timeline means "We're on schedule" and your order will be shipped on the declared date. We'd like to keep your mailbox a little cleaner and not flooded it with unnecessary emails;
- BEING READIED FOR SHIPPING: Will be sent after your ordered items are produced and shipping preparation (packaging/labeling/etc.) has been started. This notification will be sent 2-3 days before declared Shipping date;
- SHIPPED: Will be sent after your order was Dropped off/Accepted by the Carrier. Tracking information will be provided with this notification and will be available on Order Status page as well;

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LEAD TIME:
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Due to the extreme demand and popularity of "Her Necklace" DRL/Grille lights, please allow up to 14 business days for your order to be completed and readied for shipping.

Typically the production is a bit quicker, we're reserving some extra time if any issue in the process.

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SHIPPING:
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Your order will be shipped with USPS Priority Mail, 2 Day service. The SHIPPING/HANDLING rate is flat anywhere in the continental USA and will be added at the checkout. The charge is USD25. The 2 day shipping service is applicable to the USPS delivery promise only. Sometimes it is 2 days, sometimes it is 3 days and depends on your shipping address;

We're requesting the delivery confirmation only, no signature required. In specific cases (i.e. International shipping), the Signature confirmation will be requested.

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IMPORTANT: International shipping.
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If you reside outside of the USPS continental USA service area, please note, the shipping rates are significantly different from the one listed above.

Please make sure to let us know what is your shipping destination country BEFORE placing your order as the proper shipping rate should be applied and order total amount must be recalculated.

Contact us either via chat or email us at info@carvisage.com

These rates typically from USD45 (Canada) to USD70 (Other parts of the World).

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SALES, RETURNS/EXCHANGES, REFUNDS
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- All sales are final;
- No refunds, returns and/or exchanges are entertained;
- Exceptions to the above can be made in some cases. If any of the following: refund; return; exchange is demanded/requested by the Customer or, deemed necessary by the Seller, the Customer must remove originally received product from his/her vehicle immediately and return all items to the Seller within 7 days from the moment of Customer notification.
The refund will be issued in the amount of the payment made for the product, less 15% restocking fee and only after the items are received by the Seller;
- We reserve the right to refuse sale/service to anyone for any reason unless stated otherwise under Federal, State, or local law;

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WARRANTY:
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- Product sold as is, no warranty is provided to any of its part or component, metal or plastic;
- LED light bulbs / wiring harness are not covered by any warranty unless stated otherwise in the product description;

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INTELLECTUAL PROPERTY RIGHTS:
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- "Her Necklace" DRL/Grille lights and brackets (Patent Pending) are designed and manufactured by the Car Visage, LLC. and, is the sole and exclusive property of Car Visage, LLC;
- Unauthorized or non-intended use, copy, and/or reproduction of any of the Her Necklace's components without Car Visage, LLC permission, is prohibited in accordance of the applicable law;

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AFTERMARKET PRODUCTS AND YOUR VEHICLE:
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- Please remember - installation of any aftermarket product, and/or modification of your vehicle, is your own risk and responsibility;
- Seek professional help if you feel you would not be able to install components of our Product by yourself;
- Car Visage, LLC is not, and cannot be held accountable for any damage of your vehicle that occurred during the Product installation and/or during the afterward use of the Product;
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By purchasing and making the payment for our Product, you agree to adhere with the Terms and Conditions stated above.
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Please refer to this page for the Installation and Configuration guides.